Terms of Service

By using this website and placing an order with LushLuna, you agree to the following terms:

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Product Use

Our products are intended for personal use only. Always read and follow the product instructions.

We do not provide medical advice. Results may vary from person to person.

Pricing & Availability

Prices and product availability may change without notice. We reserve the right to limit quantities and discontinue products at any time.

Payment

All payments are securely processed. By placing an order, you confirm that you are authorized to use the payment method.

Shipping & Delivery

Delivery times are estimates and may vary. LushLuna is not responsible for delays caused by shipping carriers, customs, or external factors.

Limitation of Liability

To the fullest extent permitted by law, LushLuna shall not be liable for any damages resulting from the use or misuse of our products.

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Privacy Policy (Worldwide)

Privacy Policy

At LushLuna, we value your privacy.

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you browse our store, we may collect:

• Device information (browser, IP address, cookies)

• Pages you view and actions you take

When you make a purchase, we collect:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely through Shopify and payment providers)

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order updates and shipping notifications

• Improve our store experience

• Prevent fraud and abuse

Sharing Your Information

We may share information with trusted service providers such as:

• Shopify

• Payment processors

• Shipping carriers

• Marketing and analytics services (if enabled)

We do not sell your personal information.

Cookies

We use cookies to improve your experience, analyze traffic, and help our store function properly. You may disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections

• Request deletion

• Opt out of certain data uses

To make a request, contact us at support@lushluna.net.

Contact

If you have questions about this policy, contact us at:
support@lushluna.net